NORDMOOSE QUICK START

Trackable Cruise
Luggage Tag Holder Setup Guide

Follow the simple steps below to connect your Nordmoose luggage tracker to Apple Find My and get ready for your next cruise.

âś“ Setup takes only a few minutes
Apple Find My Compatible
Up to 1 Year Standby Time

Let’s Get You Set Up

Follow these simple steps to activate your Nordmoose Trackable Cruise Luggage Tag Holder with Apple Find My.

01

Turn On Your Tracker

  • Locate the button on your Nordmoose tracker.
  • Press and hold the button until you hear a beep.
  • The beep confirms that the tracker is powered on.
02

Open Apple Find My

  • Open the Find My app on your iPhone or iPad.
  • Tap the Items tab.
  • Tap Add Item.
  • Select Other Supported Item.
03

Connect Your Nordmoose Tag

  • Keep your tracker close to your Apple device.
  • Wait for your Nordmoose tracker to appear on screen.
  • Tap Connect and follow the on-screen instructions.
  • Name the item, for example My Cruise Luggage.
04

Test Your Tracker

  • Open your tracker in the Find My app.
  • Tap Play Sound.
  • Your tracker should beep when it is within Bluetooth range.
  • Check that its location appears correctly in Find My.
05

Prepare & Attach Your Cruise Tag

  • Print your cruise line luggage tag before your trip.
  • Fold the document according to your cruise line's instructions.
  • Slide the folded luggage tag into the clear holder.
  • Loop the wire through your luggage handle and securely screw the connector closed.
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Quick Tip

Your Nordmoose tracker doesn't have to stay with your cruise luggage. You can also place it in your handbag, backpack, vehicle, or another personal item you want to keep track of using Apple Find My.

Charging

Wireless Charging

  1. When it’s time to recharge, simply place it on any Qi or MagSafe wireless charger - a quick 2-hour charge powers it for months.
  2. Place the tracker on a compatible wireless charger and align the charging area correctly.
  3. A beep will sound and the red indicator light will stay on while charging.
  4. When charging is complete, the indicator light will turn green.
If the charging light does not turn on, wait a moment and reposition the tracker on the wireless charger.
Troubleshooting

Having Trouble Connecting?

  1. Make sure Bluetooth is turned on and your iPhone or iPad is connected to the internet.
  2. Make sure the tracker is powered on and keep it close to your Apple device during setup.
  3. If the tracker was previously connected, first remove it from Find My on the previous Apple device/account.
  4. Then reset the tracker: press the button 4 times until you hear a beep, then PRESS AGAIN & keep holding the button until you hear another beep.
  5. Open Find My again and repeat the setup process.
Important: A previously paired tracker should be removed from the previous Find My account before attempting to connect it again.
NEED HELP?

Frequently Asked Questions

Everything you need to know about setting up and using your Nordmoose Trackable Cruise Luggage Tag Holder.

How do I set up my Nordmoose Trackable Luggage Tag?

Turn on the tracker by pressing and holding the button until you hear a beep. Then open the Find My app on your iPhone or iPad, go to Items → Add Item → Other Supported Item, and follow the on-screen instructions to complete the connection.

Can I use the tracker for more than just my cruise luggage?

Absolutely. While it is designed as a cruise luggage tag holder, the built-in tracker can also help you keep track of other personal belongings. You can place it in a handbag, backpack, vehicle, or another item you want to locate using Apple Find My.

How long does the battery last and how do I charge it?

Your Nordmoose tracker offers up to 1 year of standby time. To recharge it, place the tracker on a compatible wireless charger and align the charging area correctly. The red indicator shows that it is charging, and the indicator turns green when charging is complete. Before first use, we recommend fully charging the tracker for approximately 2 hours.

How do I know if my tracker is turned on?

Press the tracker button TWICE to check its status. If the tracker responds with a beep, it is active. If there is no response, press and hold the button until you hear the power-on beep.

What should I do if my luggage goes missing?

Open the Find My app and select your luggage tag under Items. You can view its current or last reported location, use Play Sound when it is nearby, and use the available lost-item features in Find My to help recover it.

Can I use my Nordmoose tracker worldwide?

Yes. It works seamlessly with Apple’s Find My network, where hundreds of millions of Apple devices worldwide can help locate your luggage wherever you travel.

How is my location privacy protected?

Your Nordmoose tracker uses Apple's Find My network. The Find My network is designed with privacy in mind and uses end-to-end encryption to help protect location information.

Can my luggage tracker play a sound?

Yes. Open the Find My app, select your Nordmoose luggage tag under Items and tap Play Sound. The tracker will beep, making it easier to locate when it is nearby.

Why won't my tracker connect to Apple Find My?

First, make sure Bluetooth is enabled, your Apple device is connected to the internet, and the tracker is powered on and close to your iPhone or iPad.

If the tracker has already been paired with another Apple Account, it must first be removed from Find My on that account.

If needed, reset the tracker by pressing the button 4 times until you hear a beep, then Press again and continue holding the button until you hear another beep. After the reset, repeat the Find My setup process.

How can I contact Nordmoose if I still need help?

We're happy to help. Contact the Nordmoose support team at hello@nordmoose.com and describe the issue you're experiencing. If possible, include your order number so we can help you faster.

Still having trouble?

Email us at hello@nordmoose.com and our team will help you get set up.